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Repairs

Send a repair quote for approval

Review the proposal and request a decision from Servicios in the repair record.

Before you start

Open a repair with service items. The customer needs a valid email address and a permitted communication channel. Check the sending configuration too.

Review the service items

Find Servicios in the repair record and check the items and amounts. Enviar presupuesto opens the confirmation shown here. This workflow is separate from the list of POS estimates.

Check the amount and note

The dialog shows the current total and an optional note of up to 600 characters. Explain the proposed work clearly. Cancelar closes the review without sending an email.

Check the amount and note

Confirm when the proposal is ready

Enviar emails the breakdown with a unique accept-or-reject link, valid for 30 days. Check the recipient and communication permission first. The system reports if sending cannot be completed.

Confirm when the proposal is ready

Check the decision and any changes

The record indicates whether the quote is pending, accepted, rejected or expired. Reenviar presupuesto creates a new proposal and replaces the previous pending request. If you change service items, review the new total before requesting approval again.

Check the result

Enviar sends the proposal to the customer. Acceptance or rejection changes the repair status; check the recorded response before continuing.

Still need help?

Include the section, what you were trying to do and the error message. Do not send passwords, codes or customer data.

Contact support