What happens when the trial ends?
Your account goes read-only: nothing is deleted. Pick a plan whenever you like and carry on exactly where you left off.
Does Veri*factu cost extra?
No. It’s included in every plan, because from 2027 it isn’t optional for anybody.
Can I change plan later on?
Yes, whenever you like. If you move down a plan, any modules that fall outside it are paused with their data intact; nothing is deleted.
What do I need in order to print receipts?
A thermal printer connected to the till and our print agent for Windows, which you install once. Without the agent, documents are generated as PDFs and you can print them from the browser.
Is my data mine if I leave?
Always. You can export the lot in standard formats from your company’s own admin area, without asking us for permission.
Does it work without internet?
The POS rides out short dropouts with its catalogue held in memory, but this is a cloud system: to take payment and invoice, it needs a connection. If your shop suffers long, frequent outages, tell us before you sign up.
Can I bring data over from another program?
Customers and catalogue import from a spreadsheet. For particular systems we have dedicated importers: tell us which one you’re coming from.
What languages does it work in?
Spanish, English and simplified Chinese, both in the interface and in the documents your customer receives. The language of the receipt doesn’t have to be the language of the person taking the payment.
How many shops can I have?
It depends on the plan. The Chain plan has no limit on locations or warehouses, with transfers between them.
What if I forget to pay?
There’s a grace period before anything happens at all, and we let you know by email. We don’t cut off a sale in progress or delete data over a missed payment.
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