Communications
Your customer finds out before they have to ask.
Automatic notices when their repair changes status, with templates you can write yourself.
CommunicationsWorkflow
- 01Email templates in your own branding, editable without touching code.The starting point
- 02WhatsApp Business with approved templates.Related information
- 03An automatic notice the moment it turns “ready for collection”.The work moves forward
- 04Opens and clicks tracked.Everything stays connected
Conceptual illustration of the workflow
What it helps you do
Features
Email and WhatsApp notices with editable templates.
- Email templates in your own branding, editable without touching code.
- WhatsApp Business with approved templates.
- An automatic notice the moment it turns “ready for collection”.
- Opens and clicks tracked.
- The document speaks the customer’s language, not the language of whoever took the payment.
- Each person’s contact preferences respected.
Before you start
What you need
Configuration and scope
Check the modules in your plan and configure the permissions, channels and equipment your workflows require.
Explore the product for your business.
Explore the processes your shop uses in a demonstration.