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satsm
Printing & terminals

Prepare documents and printing

Match each output to the document and device used in your shop.

Before you start

Identify the workstation, printer and paper size. Opening the selector lets you check its status; choosing another terminal changes the print destination saved in this browser.

Check the workstation terminal

Use the printer icon in the header to open Elegir terminal de impresión. Find the selection mark and check the workstation name, latest activity and agent version. Cerrar or Escape returns to the page without changing the selection.

Check the workstation terminal

Distinguish the terminal from the printer

Choosing a card changes the terminal saved in this browser. Desconectar removes that selection. The terminal is the computer running satsm Print; receipt, invoice and label printers are assigned by document type in Administración → Terminales.

Check connection and version

Check Online and Última actividad before printing. If the list cannot load, use Reintentar. Descargar software shows the published agent version; downloading it does not install it or assign a printer. If an update is available, review the workstation with its administrator.

Check connection and version

Validate the document and its output

Distinguish receipts, repair slips, invoices and labels; they may require different paper and devices. Use a demonstration document to check text, barcodes and QR codes. If direct printing is not ready, use the PDF or browser printing option available for that document.

Check the result

Check the selected terminal, the printer assigned to the document type and the physical result of a controlled test.

Still need help?

Include the section, what you were trying to do and the error message. Do not send passwords, codes or customer data.

Contact support