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Invoices & estimates

Review POS estimates and expiry

Find unanswered proposals and distinguish response, expiry and outstanding value.

Before you start

Open Tickets → Presupuestos and expand Filtros. Use the document number or an approximate date range to locate the estimate.

Check the date range

Search accepts a number, customer, phone, device or IMEI. Use Hoy, Semana, Mes or custom dates. If Últimos 90 días appears, the query is still limited to that window; Ver todo el histórico removes the limit.

Check the date range

Separate response from expiry

Respuesta offers Sin respuesta, Aceptados and Cancelados. Vigencia separates Vigentes, Caducan pronto and Caducados. Filters combine; resolved estimates are no longer classified as awaiting expiry.

Separate response from expiry

Read the amounts

Presupuestados shows the filtered document count and amount. Aceptados counts estimates converted to sales. Sin respuesta excludes accepted and cancelled estimates from both count and outstanding amount. The acceptance rate compares accepted estimates with the whole filtered set.

Read the amounts

Review the document before acting

The expiry date stored when the estimate was issued takes precedence over later settings changes. Older documents without a stored date use their creation date. Open the proposal to check its details before converting, cancelling, sending or printing.

Check the result

Check the date range, response and expiry before acting. Aceptado here means converted to a sale; it does not describe a repair quote approved by email.

Still need help?

Include the section, what you were trying to do and the error message. Do not send passwords, codes or customer data.

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